Caprock Rentals is seeking a reliable and detail-oriented Office Administrative Assistant to join our growing team.This role is critical to keeping daily operations organized and running smoothly. The ideal candidate is proactive, highly organized, and comfortable handling a variety of administrative tasks in a fast-paced environment.

This is an in-office position based in San Antonio, supporting multiple areas of the business including operations, sales, and customer communication.

What We’re Looking For:

• Someone who is organized, dependable, and takes pride in their work
• A proactive problem-solver who can manage multiple tasks efficiently
• A professional communicator who represents the company well
• Someone who thrives in a fast-paced, growing environment

KEY RESPONSIBILITIES:

Office Administration:

• Manage daily office operations and general administrative tasks
• Answer phones, respond to emails, and direct inquiries appropriately
• Maintain organized filing systems (digital and physical)
• Assist with scheduling, calendar coordination, and internal communication

Customer Support & Communication:

• Serve as a point of contact for customer inquiries and support
• Assist with processing rental orders and customer requests
• Ensure timely and professional communication with clients

Data Entry & Systems Management:

• Enter and maintain accurate data in company systems (Prexa and others)
• Track orders, contracts, and customer information
• Assist in maintaining organized and up-to-date records

Billing & Documentation:

• Assist with invoicing, contract documentation, and order processing
• Review documents for accuracy and completeness
• Support internal tracking of rentals, returns, and billing items

Operations Support:

• Coordinate with field and warehouse teams as needed
• Assist in tracking equipment availability and job status
• Support logistics and scheduling for deliveries and pickups

Technology & Communication:

• Use tools such as Excel, Word, and email to create and manage documents
• Leverage modern tools, including AI, to improve efficiency and organization
• Maintain professional written communication at all times

Planning & Organization:

• Manage multiple priorities and deadlines effectively
• Maintain a clean and organized workspace
• Assist leadership with various administrative needs as they arise

QUALIFICATIONS:

Experience & Skills:

• Previous experience in an administrative, office support, or similar role preferred
• Strong organizational and time management skills
• Excellent written and verbal communication skills
• Proficient with Microsoft Office (Excel, Word, Outlook)
• Experience with CRM or business systems is a plus

Work Style:

• Detail-oriented with strong accuracy in data entry and documentation
• Ability to work independently and stay on task
• Comfortable multitasking in a fast-paced environment
• Strong follow-up and problem-solving skills

Other Requirements:

• Reliable transportation and consistent attendance
• Ability to pass a drug screening

Compensation & Benefits:

• Competitive hourly pay based on experience
• Opportunity for growth within the company
• Stable, full-time position in a growing business
• Benefits available for the right candidate